Update: Brookshire’s Responds. See Below initial story.
Brookshires/Jefferson COVID practices
Aug 18 at 10:57 AM
To: publicrelations@brookshires.com
I would like to share my, as well as several regular Brookshires/Jefferson patrons, displeasure with the recent lack of COVID-19 prevention practices.
The store policy for face protection is clearly indicated on each entrance door. We have found that not only the customers not wearing face protection, but also the cashiers and other staff not wearing face protection. Complaints to the store management were brushed aside as catering to the non-compliant customer’s wishes.
I find it extremely disheartening that this non-compliance is happening in Jefferson, but even more so with a valued company that clearly has taken the proper corporate stance on COVID prevention, but is allowing the Jefferson store to blatantly disregard corporate policy.
I and several more loyal customers to the Brookshires store in Jefferson will now drive on to Marshall and do business with Kroger, who is practicing strict prevention policies.
James Gossett
Crestwood West
Lake O’ the Pines
Brookshire’s Response:
Mr. Gossett,
I am reaching out to you due to your concerns of the operations at our store in Jefferson. Unfortunately our country and company are fighting the battle on COVID-19; it is our responsibility as a company to follow recommended guidelines from the CDC to minimize the risk of this virus spreading. I would like to thank you for your communications on this issues that you are seeing at this location. I have address the issue with the Store Director Kirk Bradley; Kirk will be communicating with his partners at the store to make sure that we do not continue to have these issues. As we move forward, if you experience any other issues, pleases feel free to contact me via cell or email. Again our goal as a company is to minimize the risk of this virus spreading and getting back to some type on normalcy. Thanks for your time.
Sincerely,
Joseph Stephens
Brookshire Grocery Company
VP District Manager District 3